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Free Harare deliveryOther cities $10 overnight

Shipping & Delivery

How Galaxy Living handles order confirmation and delivery for Samsung products purchased online or via WhatsApp.

Delivery Options

Same-Day Harare Delivery (Eligible Orders)

Delivery is free within Harare, Zimbabwe. Same-day delivery is available for eligible in-stock orders after stock, address, and timing are confirmed.

Other Zimbabwe Cities

Delivery to other Zimbabwe cities costs $10 and is sent overnight with FedEx after stock and address details are confirmed.

Delivery-Only Service

Galaxy Living does not offer store pickup. Every order is delivered to the confirmed address.

How Order Delivery Works

  1. Place your order through checkout or send your cart/order request on WhatsApp.
  2. Your order enters pending confirmation while our team verifies stock, your contact details, and delivery address.
  3. We confirm the delivery fee and timing before dispatch. Harare is free; other Zimbabwe cities cost $10.
  4. You receive a call or message for delivery coordination and tracking details when applicable.

Fees & Payment

Delivery is free within Harare, Zimbabwe. Same-day delivery is available for eligible in-stock orders after stock, address, and timing are confirmed. Delivery to other Zimbabwe cities costs $10 and is sent overnight with FedEx after stock and address details are confirmed. All website prices and checkout totals are in USD. Pay with EcoCash securely processed by Paynow, or pay cash on delivery. Stock and delivery details are confirmed before dispatch. Harare delivery is free; overnight FedEx delivery to other Zimbabwe cities costs $10.

Important Details

  • Please provide a reachable phone number at checkout.
  • Delivery timing may change due to traffic, weather, or stock verification delays.
  • Keep your receipt/order reference for warranty and support.

Shipping & Delivery FAQ

When is an order considered confirmed?

Your order is treated as a request until our team confirms stock and contacts you with delivery details. This helps us avoid failed deliveries and stock mismatches.

Do you deliver on the same day?

Yes, for eligible Harare orders. Same-day delivery depends on item availability, delivery area, and how early the order is confirmed.

Can I inspect my order on delivery?

Yes. Please check that the order matches your confirmation (model and variant) and keep your proof of purchase for warranty and support.

What if there is a delay?

If dispatch or delivery timing changes, our team will contact you using the phone number or email provided during checkout.

Need Help With Delivery?

Contact Galaxy Living on WhatsApp or phone if you need a delivery estimate before ordering or an update on an order confirmation.